Who has ordered from Dr.Mac and Sons?

[Pineapple House]

I'm finally thinking of taking the plunge and order livestock online (Stoney Corals). I wanted to know your experiences with ordering from them (Dr. Mac and Sons), including how well the livestock (corals) was shipped, quality of the livestock (corals), etc. I am thinking of ordering this little beauty:
http://www.drmaccorals.com/sys-tmpl/availablespscoralfrags/view.nhtml?profile=availablespscoralfrags&UID=10127

Any opinions?

Thanks,
Graham

[Zack]

hey
I have never ordered from them but my friend did and he had a good exp. The corals arrived good but needed another heat pack :roll: He ordered the 12 pack. I would check out here http://members.localnet.com/~playfair/4sale/availability.html

heard good things about them.

[turbocrv]

I have ordered from dr mac the item was a prizm skimmer I recieved an email on there specials and purchased it for $69.99 the normal asking price was $89.99 and I bought it for the special total with overnight shipping was $81.62 and we had it overnighted it worked for 2 days then stopped I called them up about this matter and they sent me a new one overnight with a call tag for the broken one and had a letter of appology in the new box they told me there is a 120 day exchange policy through ther store then after that it is the manufactures warranty takes care of it I thought that this was good service and would recomend them to anybody for equipment for fish on the other hand I have not used them for this purpose yet.

[phistio]

wow! :shock:

sounds like a company who knows how to handle their business!!! i'm a firm believer in customer service! worth it's weight in gold. i'm even willing to pay a little extra for that kind of service!